RS Premier Jatinegara and East Jakarta Immigration Office Launch IMMIERGENCY Service

RS Premier Jatinegara Introduces Integrated Service Innovation with East Jakarta Immigration Office

On Wednesday, May 20th, 2026, RS Premier Jatinegara officially signed a Cooperation Agreement with the Class I Immigration Office TPI East Jakarta regarding the implementation of the IMMIERGENCY service for patients requiring immigration-related assistance within the hospital. The event was also supported by the Regional Office of the Directorate General of Immigration, Jakarta.

This collaboration represents a strategic step toward delivering public services that are more accessible, responsive, and integrated, especially for patients who require immigration administrative support under special circumstances.

What is the IMMIERGENCY Service?

IMMIERGENCY is an immigration service innovation designed to provide proactive “mobile service” assistance for patients who require:

• new passport applications,
• passport renewals or replacements,
• or expedited immigration administrative services under special conditions.

Through this program, immigration services can be provided directly within the hospital environment, helping patients and families manage administrative processes more conveniently during medical situations.

Bringing Greater Convenience for Patients and Families

With this collaboration, immigration-related services can now be carried out more easily, quickly, and comfortably at RS Premier Jatinegara.

This initiative is expected to support patients and families in fulfilling immigration administrative needs more efficiently, particularly in situations that require fast and coordinated assistance.

Synergy Between Healthcare and Immigration Services

The partnership between RS Premier Jatinegara and the East Jakarta Immigration Office aims to bring public services closer to the community by utilizing the resources and expertise of both institutions.

Beyond improving efficiency and responsiveness, this collaboration also reflects a shared commitment to providing patient-centered and compassionate services.

RS Premier Jatinegara’s Commitment to Patient Experience

As a hospital committed to delivering excellent healthcare services, RS Premier Jatinegara welcomes this collaboration as part of its ongoing efforts to improve service accessibility and overall patient experience.

This partnership also strengthens the hospital’s readiness in supporting international patients and individuals requiring special administrative coordination.

Advancing Integrated Public Service Innovation

The IMMIERGENCY collaboration is expected to become a positive milestone in creating integrated public service innovation between the healthcare and immigration sectors.

Through this initiative, the community can benefit from services that are more accessible, efficient, and meaningful for both patients and their families.

Frequently Asked Questions (FAQ)

What is IMMIERGENCY?
IMMIERGENCY is an immigration service innovation that assists patients requiring immigration administrative support under specific conditions in a faster and more integrated manner.

Who can use this service?
Patients who require immigration administrative services such as new passport applications or passport replacements under special circumstances.

Where is the IMMIERGENCY service provided?
The service is available directly at RS Premier Jatinegara through coordination with the East Jakarta Immigration Office.

What are the benefits of this collaboration?
Patients and families can experience a more convenient, responsive, and coordinated administrative process without needing to travel between different locations under certain conditions.

Call to Action

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